Recommender

Personalize every touchpoint

Understand your customers and deliver personalized experiences with Peak’s product recommendation platform, where everybody wins

One size doesn't fit all

66% of customers expect companies to understand their unique needs (Salesforce)

Many businesses use product recommendation systems that fit their needs, but aren’t relevant to their customers. On the flip side, many businesses are using recommendation systems that understand their customers, without understanding their business.

Personalized experience that just keeps getting better

Recommender leverages data across your whole company. That means it makes product and user recommendations relevant to your customer and company, leading to bigger baskets and more time for you. It just keeps getting better, too — learning more about your customer at each touch point and making more precise recommendations through each customer’s journey.

Personalized customer experience at scale

Make every touchpoint with your customers meaningful, relevant and personal by showing them what they want to see, how they want to see it, when they want to see it. Gain a fuller understanding of how products interact with each other and what role they each play in your catalog.

Increase conversion rates

Increase basket size

Higher purchase frequency

More repeat customers

01

04

Under the hood

Recommender’s product recommender software is built on the Peak platform. It builds a deep understanding of your customer and company, taking in customer data at every touch point and learning what matters most to your business to deliver personalized product recommendations to each consumer. Everyone wins.

Ingest, transform and organize large volumes of data from across your company.

Transactions
Product data
Customer data
Google suite data
Website data
Email data
Stock levels
Third party data e.g., weather

Create a matrix of every product and customer.

Learned AI models are applied to the data to find patterns based on behaviors. From there it provides unique recommendations for each customer. It’s smarter than traditional product recommendation platforms, with the added ability of recommending users, too. It also takes into account: